Welcome, Admins!
Streamline your onboarding process for DoorDash for Business with our helpful content.
These resources will help you...
Plan your launch
Use our premade communications templates and standard operating procedures to easily get your team started on DoorDash for Business.
Set up your office
Explore printable posters to place around your work space, from advertising to employees to directing Dashers for meal delivery.
Educate your team
Download comprehensive one-pagers to learn more about our product suite and how to help your employees get started.
Explore our Admin welcome guide
This comprehensive manual will help you set up your Admin portal, onboard employees, place your first order, and more.
Managing employees in the Admin Portal
Learn how to add and remove employees using the Secure File Transfer Protocol (SFTP).
Prepare and succeed with our Admin launch toolkit
Pre-Launch Guide
Feel confident you’ve thought of everything before sending an announcement to the team.
Launch Day Guide
Announce your new meal program with pre-written messages and all the benefits it will bring your team.
Post-Launch Guide
Your meal program is live! Send pre-written reminders to encourage employees to enroll.
Discover our product suite
Learn how each of our products can easily deliver great meals to employees and clients.
Expensed meal credits
Employees receive flexible meal budgets, wherever they work.
Group orders
Employees add individual dishes to the group's shared shopping cart.
Gift cards
Say thanks with a DoorDash gift card that never expires. Available in bulk.
Vouchers
Employees and clients receive one-time meal vouchers to order their own dish.
DashPass for Employees
With this added benefit, employees save money on every eligible order.
Expense meals with Concur
SAP Concur's Expense Management tool is an exclusive feature for DoorDash for Business customers.
Share the benefits with your team
Distribute these one-pagers to your employees and help everyone learn how to order delicious food with our products.
Employee Benefits Guide
Equip employees with everything they need to create their individual accounts.
Expensed meal credits
Employees receive flexible meal budgets, wherever they work.
Group orders
Employees add individual dishes to the group's shared shopping cart.
Vouchers
Employees and clients receive one-time meal vouchers to order their own dish.
DashPass for Employees
With this added benefit, employees save money on every eligible order.
View our video content library
Learn step by step how to set up your Admin portal, create recurring meal budgets, schedule meals ahead of time, and more with these short videos.
Print in-office posters
Empower employees to claim their meal program benefits by printing pre-made posters in your cafeteria or break room.
Create Dasher directional signs
Reduce delivery confusion by creating a customized sign to instruct Dashers where to leave meals in your office. See DoorDash logos below to make your own.
Need onboarding support?
We're with you every step of the way. For a product demo or non-urgent assistance, please schedule a time to chat.
Need help with anything else?
Please call our VIP Support Line: 855-830-5429 or email: [email protected]
Visit our DoorDash for Business Help Center for how-to’s and FAQs.
Frequently Asked Questions
DoorDash for Business is free to use— you just pay for what your team orders. For discounted enterprise pricing on our corporate DashPass for Employees program, contact our Sales team.
Employers can choose to pay for DoorDash for Business by credit card or by invoice.
For credit card payments: Add your preferred credit card as the payment method in your Benefits portal to pay for your team’s orders. Your card will be charged for every order placed by your team, so be sure to check with your bank to make sure they are aware of multiple orders being placed on the card.
For invoice payments: Pay for all of your team’s orders at once via a monthly invoice. All invoices will be sent to the billing contact email by the 3rd business day of the following month.Payment is due 30 days after the invoice date (Net 30 terms). You can pay your invoices using a credit card or ACH through our invoicing and payment portal.
Companies have the ability to set restrictions on how employees can use the budget/stipend, including day, time, and delivery address. You can also allow for a specific pickup radius.
If companies provide stipends to employees, then employees can use their stipend for individual orders or Group Orders with colleagues. Employees can spend up to the amount provided by the stipend and then pay the difference with their own personal payment method.
The beauty of DoorDash for Business is that our solutions provide flexibility and choice for employees from 500,000+ merchants on DoorDash. Whether they're using expensed meal credits to order fresh dishes, or picking their own items in a shared group order, your team members will be able to choose meals that work for their health and dietary needs.
DoorDash for Business offers in-depth reporting to help companies centralize and track their meal program. Admins can download a bulk receipt summary in the admin portal and view the current month or previous months as a PDF or CSV.
DoorDash for Business offers a dedicated VIP support team for all business accounts to allow clients to escalate any questions or issues that arise.
For any order over $200, a specialist will ensure it arrives complete and on time.