Need help with DoorDash for Business or anything else?

Find the right space to get the answers you need.

DDfB - DoorDash App
DDfB - Woman on Phone

Already using DoorDash for Business?

Get the answers to all of your questions through our Help & Support page.

Looking to sign up?

Get started today, or connect with our Sales team to learn more.

Not an employer? Let's get you to the right place.

Boost your visibility with ads and promotions

I need customer support

Get help with your DoorDash orders, payments and account management.


I need Dasher support

Get support with account setup, earnings, and using the Dasher app.

point of sale integrations

I need merchant support

Get account support for existing DoorDash merchant partners.

Frequently Asked Questions

DoorDash for Business is free to use— you just pay for what your team orders. For discounted enterprise pricing on our corporate DashPass for Employees program, contact our Sales team.

Employers can choose to pay for DoorDash for Business by credit card or by invoice. 

  • For credit card payments: Add your preferred credit card as the payment method in your Benefits portal to pay for your team’s orders. Your card will be charged for every order placed by your team, so be sure to check with your bank to make sure they are aware of multiple orders being placed on the card.

  • For invoice payments: Pay for all of your team’s orders at once via a monthly invoice. All invoices will be sent to the billing contact email by the 3rd business day of the following month.Payment is due 30 days after the invoice date (Net 30 terms). You can pay your invoices using a credit card or ACH through our invoicing and payment portal.

Companies have the ability to set restrictions on how employees can use the budget/stipend, including day, time, and delivery address. You can also allow for a specific pickup radius.

If companies provide stipends to employees, then employees can use their stipend for individual orders or Group Orders with colleagues. Employees can spend up to the amount provided by the stipend and then pay the difference with their own personal payment method.

The beauty of DoorDash for Business is that our solutions provide flexibility and choice for employees from 500,000+ merchants on DoorDash. Whether they're using Expensed Meal Credits to order fresh dishes, or picking their own items in a shared Group Order, your team members will be able to choose meals that work for their health and dietary needs.

DoorDash for Business offers in-depth reporting to help companies centralize and track their meal program. Admins can download a bulk receipt summary in the admin portal and view the current month or previous months as a PDF or CSV.

DoorDash for Business offers a dedicated VIP support team for all business accounts to allow clients to escalate any questions or issues that arise.