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How Kargo Uses DoorDash for Business to Support RTO and Control Meal Spend

Kargo uses Meal Budgets and Vouchers to offer an in-office meal benefit across NYC, LA, and Chicago, helping encourage workplace attendance while improving budget control and admin visibility.

$45K

 in DashPass savings in the first 6 months

96%

employee activation

15K

total employee orders in the first 6 months

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Meet Kargo

Kargo is a mobile-first ad tech company specializing in premium creative digital advertising experiences across mobile, CTV, social, and e-commerce channels. The company partners with leading global brands to deliver high-impact campaigns designed to drive engagement and measurable business results.

The Challenge

Before DoorDash for Business, Kargo used another meal platform to provide employee lunch benefits across its offices. But as the company strengthened its return-to-office strategy, the team needed a better way to align meal benefits with in-office attendance while maintaining tighter control over spend.

Food had become an important workplace perk, but Kargo wanted the benefit to support employees who were coming into the office, not function as a broad weekly allowance that could be used all at once or outside the intended structure.

Challenges included:

  • Encouraging more consistent in-office attendance

  • Creating an in-office meal benefit across NYC, Chicago, and LA

  • Preventing employees from spending their full weekly allowance in a single day

  • Improving visibility into meal benefit usage

  • Supporting Friday and ad hoc meal use cases

  • Reducing administrative complexity and unauthorized account usage

Kate Ruppert

“Before DoorDash for Business, we struggled to balance a generous employee meal perk with meaningful budget control. Employees could spend their full weekly allowance in a single day, which made the program difficult to manage across different office schedules. "

Kate Ruppert, Director, Facilities & Office Experience, Kargo

The Solution

Kargo implemented DoorDash for Business to create a more structured, in-office meal program using Meal Budgets and Meal Vouchers.

The company now:

  • Provides DashPass to employees

  • Offers daily $20 lunch budgets Monday–Thursday for in-office use

  • Uses vouchers for Friday attendance and ad hoc use cases

  • Supports employees across NYC, Chicago, and LA offices

  • Enables admin and executive-specific meal budgets

  • Gives admins better visibility into employee meal benefit usage

By shifting from a weekly allowance model to daily budget pacing, Kargo was able to better align its meal program with return-to-office goals while improving spend efficiency and program control.

Kate Ruppert

“Moving to daily Meal Budgets completely changed how employees used the benefit. Instead of spending an entire week’s allowance in one day, employees had access to smaller daily budgets throughout the week, which created a much more sustainable program. Meal Vouchers also gave us a flexible way to support Friday attendance and ad hoc use cases without adding operational complexity.”

Kate Ruppert, Director, Facilities & Office Experience , Kargo

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